
FAQ
Got Questions? We’ve Got Answers!
How can I contact customer support?
You can contact us via email at support@fitnessempower.com, or use the live chat feature on our website for immediate assistance.
Our team is here to help you with any questions!
How can I track my order?
Once your order has shipped, you will receive a tracking number via email.
You can track your order’s progress through the link provided.
What products do you offer?
We offer a wide range of fitness gear, including strength training equipment, yoga and Pilates tools, resistance bands, exercise balls, and more.
All of our products are carefully selected to ensure quality and support your fitness goals.
How do I know which products are right for me?
Each product page on our site includes a detailed description, including how the product can benefit you and tips for use.
If you're still unsure, our customer support team is always happy to assist with recommendations based on your needs!
What is your return policy?
We offer a 30-day return policy on all products. If you're not fully satisfied, simply contact our customer service team, and we'll guide you through the return process.
How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 2-3 business days, and delivery takes anywhere from 7 to 12 business days.
Are the products available in-store?
At the moment, we are an online-only store.
All our products are available for purchase directly through our website.
Do you offer international shipping?
Yes, we do offer international shipping!
Shipping fees and delivery times will vary based on your location, but we aim to provide efficient and reliable service worldwide.

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